Senior Customer Service Representative with French Language Skills in Portugal
Há 1 mês
Smart-Recruitments is a leading recruitment agency, and we are currently looking for a Senior Customer Service Representative to join our team. The ideal candidate will be fluent in French and possess strong communication skills. This role offers an exciting opportunity to work with top global brands in Braga, Portugal.
As a Senior Customer Service Representative, you will play a crucial role in ensuring customer satisfaction while representing a major brand. Your responsibilities will include:
- Communicating with customers via phone, chat, and email
- Monitoring and resolving cases efficiently to ensure quick resolution
- Maintaining customer satisfaction while adhering to company standards
To excel in this role, you will need:
- Fluency in French
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
- Basic computer knowledge and technical skills
- Ability to multitask effectively
- Team-oriented with the ability to thrive in a fast-paced environment
In return, Smart-Recruitments offers a competitive monthly salary of €2,500, comprehensive relocation support, health benefits, and various other discounts. Additionally, we provide full training provided by certified instructors and opportunities for career advancement and professional development.
The estimated annual salary range for this position is €30,000 - €40,000, depending on experience.
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