Customer Service Representative with French Fluency

Há 4 dias


Braga, Braga, Portugal Smart-Recruitments Tempo inteiro

**Job Overview**

We are seeking a skilled Customer Service Representative to join our team in Braga. As a key member of our support team, you will be responsible for providing exceptional customer service via phone, chat, and email.

What You Will Do:

  • Communicate with customers in French, using your strong language skills to resolve issues efficiently.
  • Maintain high levels of customer satisfaction by representing our major brand professionally.
  • Develop and sustain strong relationships with partners, demonstrating empathy and a proactive approach.
  • Work towards achieving targets set by both the client and the company, ensuring seamless collaboration.

What You Need:

  • Fluency in French (both spoken and written).
  • Proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Basic computer knowledge and technical skills.
  • Ability to multitask effectively and thrive in a fast-paced environment.

What We Offer:

  • A comprehensive relocation package to help you settle into your new life in Portugal.
  • A competitive monthly salary of €1,800 - €2,500, depending on experience.
  • Ongoing health benefits and various discounts to enhance your work-life balance.
  • Full training provided by certified instructors to ensure your success.
  • Opportunities for career advancement and professional development within our dynamic organization.

Required Skills and Qualifications:

French (native level)



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