Customer Service Representative with Advanced French Skills
4 semanas atrás
About Phiture
We are recruiting a Customer Support Specialist to work on behalf of our client, a leading outsourcing company providing customer/technical support and content moderation services in multiple European markets, including Portugal.
As a key member of our team, you will be responsible for handling level 1 customer requests via telephone, ensuring follow-up of customer inquiries, and collaborating closely with internal teams to optimize our processes.
Requirements
- Fluency in French language (at least C2 level)
- Residence in Braga or willingness to relocate
- Ability to communicate effectively
What You Will Gain
We offer a full-time contract with a base salary of €45,000 per year (14 months' pay) or €40,000 per year (12 months' pay), plus a performance bonus. Additionally, you will receive:
- Meal allowance: €7.23 per day
- Complexity bonus
- Transportation bonus
- Health insurance from day one (free after six months)
Job Details
This is a full-time opportunity with an easy online recruitment process, starting with a phone call interview. No prior experience is necessary, as we value language skills and a willingness to learn.
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