Customer Support Representative with Strong Communication Skills
Há 2 dias
Job Overview
">We are seeking a highly skilled Customer Support Representative to join our team in Braga. This role requires excellent communication skills, fluency in Czech, and the ability to work effectively in a fast-paced environment.
About the Role
">The successful candidate will be responsible for communicating with customers via phone, chat, and email, resolving cases efficiently, and maintaining customer satisfaction while representing a major brand. They will also develop and sustain strong professional relationships with partners, showing empathy and providing top-notch support.
Key Responsibilities
">- Communicate with customers via multiple channels (phone, chat, email)
- Resolve cases efficiently and effectively
- Maintain high customer satisfaction levels
- Develop and sustain strong professional relationships with partners
Requirements
">To be successful in this role, you will need:
- Fluency in Czech
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
- Basic computer knowledge and technical skills
- Ability to multitask effectively
What We Offer
">In addition to a competitive monthly salary, we offer comprehensive relocation support to Braga, health benefits, and various discounts. You will receive full training provided by certified instructors and opportunities for career advancement and professional development. As a valued member of our team, you will have the opportunity to work remotely and enjoy equipment provided by the company.
Salary Information
">We estimate the annual salary for this role to be around 25,000-30,000 EUR per year, depending on experience and qualifications. Please note that this is an estimate and may vary based on individual circumstances.
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