Administrative Operations Coordinator
4 semanas atrás
Job Summary: We are seeking a highly organized and customer-focused individual to join our team as an Administrative Operations Coordinator. As a key member of our residence team, you will be responsible for providing exceptional customer service, managing day-to-day administrative tasks, and ensuring the smooth operation of our residence.
Key Responsibilities:
- Provide exceptional customer service to residents, contractors, and suppliers
- Manage the office and reception, ensuring a welcoming and professional environment
- Assist with marketing efforts, working closely with the central Marketing team to deliver strategy goals
- Manage the sales process, including responding to enquiries, conducting tours, and monitoring bed space availability
- Address complaints and breaches of the residence code of conduct, gathering evidence and preparing written outcomes
- Escalate issues to the General Manager/Assistant Manager as necessary
- Manage and communicate room cleans and reactive maintenance works
- Assist with supervision of on-site maintenance and housekeeping operations
- Implement and ensure adherence to Nido Standard Operating Procedures
Requirements:
- Excellent written and verbal communication skills
- Ability to speak and write fluently in English
- Ability to plan and prioritize tasks
- Strong attention to detail
- Positive and enthusiastic attitude
- Passionate about creating a customer-focused environment
- Professional and friendly demeanor
- Flexible and adaptable
- Proactive nature and ability to work independently
- Ability to work in a fast-paced environment
Benefits: Competitive salary of €20,000.00 gross per year
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