Taxi App Support Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Customer Service Role in a Reputable Taxi App

We are seeking a talented and enthusiastic individual to join our team as a Customer Service representative for a leading taxi app. This is an excellent opportunity for those who enjoy helping others and want to make a difference in the lives of customers.

About the Job

In this role, you will be responsible for providing exceptional customer service to users of our taxi app. You will be the first point of contact for customers, responding to their queries, resolving issues, and ensuring that they have a positive experience with our platform.

You will work closely with other departments to resolve complex issues and provide solutions to customers. Your attention to detail, communication skills, and problem-solving abilities will be essential in delivering a high level of service to our customers.

Requirements
  • A native level of Dutch and at least B2 level in English
  • Familiarity with the importance of customer experience and its impact on business success
  • Excellent listening and communication skills, with the ability to communicate effectively with people from diverse backgrounds
  • An energetic and proactive approach, with a willingness to learn and grow with the company
  • Possession of intercultural communication skills and an enthusiasm for expatriate life
Benefits

We offer a range of benefits to support your career development and personal growth:

  • Type of Contract: A fixed-term contract that is renewable every year
  • Working Hours: Full time (40 hours/week, 8 hours/day) in rotative shifts (Mon-Sun, 7 AM – 9 PM)
  • Training: Intensive training program to help you kick-start your career
  • Salary Conditions:* Gross monthly salary of €1,040 (including free accommodation) or €1,298 (excluding accommodation)
  • Relocation Package for International Candidates: Reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to your home country, and assistance with paperwork and opening a bank account
  • Extra Perks: Private health insurance after 6 months, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Representative for Taxi AppWe're looking for a skilled customer service representative to join our team at Blu Selection. As a customer service representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide top-notch customer service to clients via phone, email, and social...

  • Taxi App Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're looking for a Customer Service For Taxi App to join our team at Blu Selection in Lisbon. As a Customer Service Agent, you'll be responsible for delivering exceptional customer experiences and ensuring our users have a smooth and enjoyable journey with our taxi app.About the role:• Provide top-notch support to customers through various channels,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    OverzichtIn Blu Selection, zoeken we naar een klantenservicemedewerker voor onze taxi app. Jouw taak zal zijn om de ervaring van onze klanten te verbeteren door effectief op hun vragen en problemen te reageren.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Taxi App Customer Experience Specialist, you will be responsible for delivering exceptional customer service to our users.Key ResponsibilitiesProvide proactive and responsive customer support to users via various communication channels.Listen...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Medewerker Klantenservice Voor Taxi AppWe zoeken een medewerker klantenservice voor onze taxi app om de klantenservice te verbeteren en de klanttevredenheid te verhogen. Als medewerker klantenservice ben je verantwoordelijk voor het beantwoorden van vragen en klachten van klanten via de telefoon, e-mail en andere...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for a leading taxi app. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Jobomschrijving: Klantenservice Medewerker voor Taxi AppWe bieden een uitgebreide training aan onze nieuwe medewerkers, zodat je je snel thuis voelt in jouw nieuwe rol. Als klantenservice medewerker voor taxi app ben je de eerste aanspreekpunt voor onze klanten. Je zal een mentor zijn voor consumenten met vragen over verschillende onderwerpen, het geven van...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Medewerker Klantenservice voor Taxi AppWe zoeken een medewerker klantenservice die zich inzet om de reis van onze klanten aangenamer te maken. Jouw verantwoordelijkheid is om als mentor op te treden voor consumenten met vragen over verschillende onderwerpen. Hieronder vind je een overzicht van jouw taken en impact:VerantwoordelijkhedenEen mentor zijn voor...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're looking for a skilled Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences to our users. Your primary goal will be to ensure that our customers receive the best possible service, whether it's through phone, email, or social...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service to clients via phone, email, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly skilled and enthusiastic Customer Experience Representative to join our team in Lisbon, Portugal. As a key member of our customer support team, you will play a crucial role in delivering exceptional service to our customers and providing a positive experience for all interactions.About the Role:As a Customer Experience Representative,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Seeking a skilled professional to provide exceptional customer experiences for our taxi app. If you are passionate about delivering top-notch service, we want to hear from you!About the RoleWe are looking for a talented individual to join our team as a customer experience specialist. As a key member of our support team, you will be responsible for providing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewBlu Selection is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.About the RoleWe are looking for a highly motivated and skilled Technical Support Specialist to join our team in Athens. As a Technical Support Specialist, you will be responsible for...

  • Taxi App Ondersteuner

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Vereisten en takenWe zoeken iemand die zich inzet voor een bekende taxiservice app om de reis van de klant aangenamer te maken. Als medewerker klantenservice ben je verantwoordelijk voor:Mentor zijn voor consumenten met vragen over verschillende onderwerpen en het geven van de best mogelijke antwoorden en oplossingen.Probleemoplossing voor vragen van klanten...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About the CompanyTalingual is a specialist recruitment agency that finds language talent for clients across various regions. We work closely with our candidates to ensure they are well-prepared for their new roles.Job OverviewWe are currently looking for an International Customer Service Representative to join our team in Lisbon, Portugal. As a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Blu Selection: Wij zoeken een unieke medewerker klantenservice voor onze bekende taxiservice app. Als je een echte vergaderpunt persoon bent, die mensen kan overtuigen van hun ideeën en doelen, dan zijn wij op zoek naar jou!Als Mentor, help jij klanten met vragen over verschillende onderwerpen en geef jij de best mogelijke antwoorden en oplossingen voor hun...


  • Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    The OpportunitySnaphunt is seeking a talented Customer Support Representative to join our team in Copenhagen, Denmark. As a Customer Support Representative, you will play a key role in delivering exceptional customer service to our clients. Your primary responsibilities will include:Responding to customer inquiries via phone and emailResolving issues related...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Representative for Navigation App in LisbonBlu Selection is seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer experience to our users.Key Responsibilities:Provide timely and effective support to...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Lisbon. As a Customer Service Advisor, you will be responsible for resolving user issues and providing exceptional support via phone, email, and live chat.Key ResponsibilitiesReview user feedback and investigate app-related issuesSolve problems...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Talingual seeks a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a representative, you will be responsible for providing exceptional service to customers using our European parking app.Job SummaryThis role involves communicating with customers via various channels, resolving issues related to transactions, account...