Customer Service Representative for Taxi App
Há 1 mês
About the Role
We are seeking a skilled Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide top-notch customer service to clients via phone, email, and social media
- Act as a mentor to customers, providing guidance and support in various areas
- Deliver calm and resourceful troubleshooting for customer queries
- Collaborate with other departments to redirect related cases and issues
Requirements
- Native level of Dutch and B2 level in English
- Understanding of the value and impact of good customer experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Excitement about intercultural communication and expatriate lifestyle
What We Offer
- Fixed-term contract with possibility of renewal
- Full-time position with 40 hours/week, 8 hours/day in rotative shifts
- Intensive training program for new employees
- Competitive salary and benefits package
- Relocation package for international candidates
About Us
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We offer a dynamic and inclusive work environment, with a diverse team of talents from over 80 nationalities.
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