Taxi App Support Specialist
1 semana atrás
We're looking for a Customer Service For Taxi App to join our team at Blu Selection in Lisbon. As a Customer Service Agent, you'll be responsible for delivering exceptional customer experiences and ensuring our users have a smooth and enjoyable journey with our taxi app.
About the role:
• Provide top-notch support to customers through various channels, including phone, email, and social media.
• Troubleshoot issues and resolve customer queries in a calm and resourceful manner.
• Collaborate with other departments to ensure seamless issue escalation and resolution.
About you:
• You must be proficient in Dutch and have a B2 level in English.
• You should be an attentive listener and comfortable communicating with people from diverse backgrounds.
• You'll thrive in a fast-paced environment and enjoy being proactive and innovative.
What we offer:
• A fixed-term contract that's renewable every year.
• Full-time working hours (40h/week) in rotative shifts (Mon-Sun, 7 AM – 9 PM).
• Intensive training to kick-start your career.
• Competitive salary: €1040/month (including free accommodation) or €1298/month (excluding accommodation).
• Relocation package for international candidates, including reimbursement of initial flight expenses and help with paperwork.
• Private health insurance after 6 months of contract.
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
• Portuguese public holidays and 22 days of paid holidays.
About living in Lisbon:
• Enjoy a vibrant city with a rich cultural history.
• Take advantage of delicious Portuguese cuisine and famous cafe culture.
• Experience a friendly community with good vibes and a happy-go-lucky urban life.
• Relish the warm climate and sunny beach life next to the Atlantic.
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