Turkish Speaking Customer Service Expert for Lisbon Office

Há 1 mês


Lisboa, Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

At Recruitment Apple Lovers, we are working in collaboration with a leading Outsourcing/BPO consultancy to onboard a Turkish-speaking Customer Service Representative for their office in Lisbon, Portugal.

The successful candidate will be remunerated with a competitive base salary, along with additional benefits that make this opportunity truly exceptional.

Job Responsibilities:

The primary role of the Customer Service Representative will involve providing support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools. Additionally, they will engage in Outbound Phone calls to ensure customers comprehend the information being shared with them. This position also entails offering product and tool support to enhance clients' experience and identifying trends and solving problems facing multiple SMB clients.

Requirements:
  • Exceptional communication skills, both written and oral, in Turkish (C2) + Proficient in English (B2)
  • Ability to work efficiently under deadline pressure and deliver high-quality results
  • Strong problem-solving skills, ensuring customer-focused solutions
  • Excellent written and verbal communication skills, suitable for a back-office environment focused on customer satisfaction
Benefits:
  • Affordable accommodation provided by the employer
  • Cafeteria on site
  • Training paid
  • A dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere
  • Relocation support with a room for candidates from further away


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