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Customer Service Representative for Eye Health Products
2 meses atrás
We are seeking a skilled and open-minded customer service professional to join our team in Lisbon. As a Customer Care Advisor, you will be responsible for handling customer inquiries and providing exceptional service to our clients. Your responsibilities will include:
Key Responsibilities:- Providing native-level German and B2-level English language support
- Understanding the value of excellent customer experience and its impact on business
- Being an attentive listener and skilled communicator
- Driving excellence and professionalism in your work
- Being a team player and committed to your role
- Excited about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required)
What's in it for you?
Benefits:- Type of contract: long-term fixed term contract, renewable every year
- Working hours: full time (40h/week), 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions:
- Including free accommodation (shared flat, all bills included): 950-1100€ gross/month
- Excluding accommodation: 1300-1400€ gross/month
- Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
- For international candidates:
- Reimbursement of your initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
Living in Lisbon offers a unique blend of culture, history, and lifestyle. You can expect:
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?
