Customer Service Representative
2 semanas atrás
Munay Global Services is seeking a highly skilled German speaking Customer Service Representative to join our team in Portugal. This is an exciting opportunity to provide top-notch support to our customers via phone and email, working from the comfort of your own home.
About the Role:We are looking for an individual who can deliver exceptional customer experiences, providing accurate and timely resolutions to customer queries. Your strong communication skills, paired with your ability to resolve complex issues, will be essential in building meaningful relationships with our customers.
Key Responsibilities:- Provide high-quality customer support via phone and email
- Responsible for resolving customer complaints and concerns in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experiences
To be successful in this role, you will need:
- Fluent German language skills (C2 level)
- Strong English language skills (B2 level)
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
We are committed to providing a comprehensive benefits package, including:
- A competitive salary of €40,000 - €60,000 per year, depending on experience
- Health coverage and private health care
- The opportunity to work from home, enjoying a better work-life balance
Munay Global Services is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. We believe that our employees are the key to our success, and we strive to create a supportive and inclusive work environment that allows them to thrive.
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