Customer Support Representative with International Relocation Opportunities

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Discover a new career path in Lisbon, Portugal with our company Blu Selection. We are seeking a skilled Customer Support Representative to join our team and contribute to delivering exceptional customer experiences.

Salary: €1200 - 1600 gross per month

About the Role: As a Customer Support Representative, you will be responsible for providing top-notch service to our clients by answering their queries, identifying issues, and offering solutions. You will work on projects with prestigious brands, collaborating with a talented team to ensure high levels of customer satisfaction.

Key Responsibilities:

  • Answering incoming customer inquiries
  • Identifying and resolving customer issues
  • Recording data in our CRM system
  • Providing ad-hoc support as needed
  • Collaborating with the team to achieve project goals

Requirements:

  • A native level of German and at least B1 English proficiency
  • Knowledge of the value of excellent customer experience
  • Excellent communication and listening skills
  • A drive for excellence and professionalism
  • Ability to work effectively in a team environment
  • Excitement about intercultural communication and expatriate lifestyle

What We Offer:

  • A fixed-term contract renewable every year
  • Full-time employment on rotating shifts (depending on the project)
  • Intensive training program for new employees
  • A competitive salary package
  • Relocation assistance for international candidates
  • Private health insurance after six months of employment
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Portuguese public holidays and 22 days of paid annual leave

Your Future Company: Located in Lisbon, our company takes pride in supporting its employees' career development, language skills, accommodation, and social integration. We are a multinational organization recognized as one of the best sales and customer service solutions providers globally.



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