Customer Support Representative with International Relocation Opportunities
Há 7 dias
Discover a new career path in Lisbon, Portugal with our company Blu Selection. We are seeking a skilled Customer Support Representative to join our team and contribute to delivering exceptional customer experiences.
Salary: €1200 - 1600 gross per month
About the Role: As a Customer Support Representative, you will be responsible for providing top-notch service to our clients by answering their queries, identifying issues, and offering solutions. You will work on projects with prestigious brands, collaborating with a talented team to ensure high levels of customer satisfaction.
Key Responsibilities:
- Answering incoming customer inquiries
- Identifying and resolving customer issues
- Recording data in our CRM system
- Providing ad-hoc support as needed
- Collaborating with the team to achieve project goals
Requirements:
- A native level of German and at least B1 English proficiency
- Knowledge of the value of excellent customer experience
- Excellent communication and listening skills
- A drive for excellence and professionalism
- Ability to work effectively in a team environment
- Excitement about intercultural communication and expatriate lifestyle
What We Offer:
- A fixed-term contract renewable every year
- Full-time employment on rotating shifts (depending on the project)
- Intensive training program for new employees
- A competitive salary package
- Relocation assistance for international candidates
- Private health insurance after six months of employment
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Portuguese public holidays and 22 days of paid annual leave
Your Future Company: Located in Lisbon, our company takes pride in supporting its employees' career development, language skills, accommodation, and social integration. We are a multinational organization recognized as one of the best sales and customer service solutions providers globally.
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