Customer Experience Specialist with International Relocation Opportunities

Há 6 horas


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Discover a World of Customer Service Excellence

In this role, you will have the opportunity to support clients' activities by delivering world-class service to their customers while working on high-profile projects for prestigious brands worldwide.

Your key responsibilities will include:

  • Providing timely and effective responses to customer inquiries
  • Identifying and resolving customer issues
  • Maintaining a high level of customer satisfaction through proactive communication and issue resolution
  • Recording customer interactions in our CRM system
  • Offering ad-hoc support to ensure seamless customer experiences

We are looking for a skilled professional who can thrive in a fast-paced environment and possess excellent communication skills. Your native level of German and B1 level of English will enable you to effectively communicate with clients and colleagues alike.

A strong drive for excellence, professionalism, and teamwork is essential for success in this role. Additionally, your enthusiasm for intercultural communication and expatriate lifestyle will make you an ideal fit for our dynamic team.

This is a fantastic opportunity for individuals who are willing to relocate to Lisbon and embark on an international career and life experience. If you have a valid Portuguese work permit and are eager to take on new challenges, we encourage you to apply.

What We Offer
  • A fixed-term contract renewable every year
  • Full-time rotating shifts depending on project requirements
  • Comprehensive training program to kick-start your career
  • A competitive salary package including free accommodation (shared flat, all bills included) or 1300-1400€ gross/month excluding accommodation
  • Relocation package for international candidates, including reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to your home country, and assistance with paperwork and bank account setup
  • Private health insurance after 6 months of contract, extra perks like free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


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