Customer Support Specialist with Relocation Benefits
2 meses atrás
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist in Lisbon, Portugal.
As a customer support specialist, you will be responsible for providing world-class service to our clients' customers, working on projects for top prestigious brands. Your key responsibilities will include:
- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring a high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
To be successful in this role, you will need:
- A native level of Dutch and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
We offer a competitive salary package, including:
- Salary conditions (*) – 2 options:
- Including free accommodation (shared flat, all bills included): 1040€ gross/month
- Excluding accommodation: 1298€ gross/month
We also offer a relocation package for international candidates, including:
- Reimbursement of your initial flight expenses after contract signing
- Airport pick-up
- Help in paperwork, opening a bank account, etc. upon your arrival
Additionally, you will enjoy:
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
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