Customer Support Specialist in Lisbon with International Benefits
1 semana atrás
Are you looking for an international experience and want to take advantage of the warm climate and rich cultural history of Lisbon?
This role offers a unique opportunity to work as a Customer Support specialist in a multinational organization that has been recognized as one of the best sales and customer service solutions provider companies in the world.
You will be part of a team of over 80 nationalities, providing world-class service to clients' customers while working on projects of top prestigious and worldwide brands.
Your responsibilities as Customer Support specialist will include:
- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
In return, you can expect:
- A competitive salary of approximately €1,040 per month (gross)
- Free accommodation (shared flat, all bills included) or reimbursement of your initial flight expenses after 3 months
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
- Relocation package including airport pick-up and help in paperwork
- Private health insurance after 6 months of contract
- 22 days of paid holidays and Portuguese public holidays
To succeed in this role, you will need:
- A native level of Dutch and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
About living in Lisbon:
You can expect a colorful city view, a rich cultural history, delicious Portuguese cuisine, and a friendly local community.
Lisbon is a European capital that offers a lot of pros on a budget, making it an attractive place to live and work.
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