Technical Support Specialist in French with Excellent Benefits
3 semanas atrás
Job Overview
We are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a key member of our technical support team, you will play a vital role in delivering exceptional customer experiences and resolving technical issues.
About the Role
This is an exciting opportunity for a fluent French speaker to work in a dynamic international environment. You will be responsible for:
- Providing top-notch technical support to customers via various communication channels.
- Collaborating with internal teams to resolve complex technical issues.
- Maintaining regular communication with customers and stakeholders regarding issue status and solutions.
- Engaging with partners to ensure a world-class support experience.
Requirements
To be successful in this role, you should possess:
- Fluency in French and English.
- Excellent interpersonal skills with a customer-focused approach.
- Strong problem-solving and analytical abilities.
- Experience in a technical support role, preferably in security or systems administration.
What We Offer
In return for your expertise, we offer:
- A comprehensive relocation package to Lisbon.
- An opportunity to advance your career within an international and multicultural environment.
- Comprehensive health insurance coverage from day one.
- Extensive training and dedicated coaches to support personal and professional growth.
- A clear path for growth and development within the organization.
Compensation and Benefits
The estimated salary for this position is €45,000 - €60,000 per annum, depending on experience. Additionally, you can expect a range of benefits, including:
- Comprehensive health insurance.
- Relocation support.
- Ongoing training and development opportunities.
Join Our Team
We are committed to creating a diverse and inclusive work environment that fosters growth and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply.
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