Technical Support Specialist in French with Excellent Benefits

3 semanas atrás


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Job Overview

We are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a key member of our technical support team, you will play a vital role in delivering exceptional customer experiences and resolving technical issues.

About the Role

This is an exciting opportunity for a fluent French speaker to work in a dynamic international environment. You will be responsible for:

  • Providing top-notch technical support to customers via various communication channels.
  • Collaborating with internal teams to resolve complex technical issues.
  • Maintaining regular communication with customers and stakeholders regarding issue status and solutions.
  • Engaging with partners to ensure a world-class support experience.

Requirements

To be successful in this role, you should possess:

  • Fluency in French and English.
  • Excellent interpersonal skills with a customer-focused approach.
  • Strong problem-solving and analytical abilities.
  • Experience in a technical support role, preferably in security or systems administration.

What We Offer

In return for your expertise, we offer:

  • A comprehensive relocation package to Lisbon.
  • An opportunity to advance your career within an international and multicultural environment.
  • Comprehensive health insurance coverage from day one.
  • Extensive training and dedicated coaches to support personal and professional growth.
  • A clear path for growth and development within the organization.

Compensation and Benefits

The estimated salary for this position is €45,000 - €60,000 per annum, depending on experience. Additionally, you can expect a range of benefits, including:

  • Comprehensive health insurance.
  • Relocation support.
  • Ongoing training and development opportunities.

Join Our Team

We are committed to creating a diverse and inclusive work environment that fosters growth and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply.



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