Global Technical Support Specialist
Há 7 dias
Company Overview
Our client is a world leader in the tech industry, providing innovative solutions to customers worldwide.
Salary and Benefits
The monthly salary for this role is approximately €3,500. In addition to a competitive salary, you will also receive 2 extra salaries per year, healthcare benefits, and numerous other discounts.
Job Description
We are seeking an experienced technical support specialist to join our team in Athens, Greece. As a technical support specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions.
You will work with customers to resolve issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
Additionally, you will assist customers to place orders and address related issues, answer customer inquiries, and troubleshoot or escalate technical issues that they face.
Required Skills and Qualifications
To be successful in this role, you will need excellent communication skills, sales experience with consumer products and services, and technical research skills to troubleshoot customer problems.
Fluent French language skills are essential, as well as an empathetic soul with strong communication skills and a positive attitude.
Benefits and Opportunities
As a member of our team, you will enjoy complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and assistance with house searching.
You will also have access to free online Greek language courses and state-of-the-art premises with relaxing break areas.
Our company is a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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