Customer Support Specialist with Relocation Assistance

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist with relocation assistance. As a key member of our international team, you will be responsible for providing world-class service to our clients' customers while working on projects with top prestigious and worldwide brands.

Key Responsibilities
  • Answering incoming queries from customers
  • Identifying issues and providing solutions
  • Ensuring high levels of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participating in the success of the team and project
Requirements
  • A native level of Dutch and at least a B1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skilled at communicating with people
  • A drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • A valid Portuguese work permit or a nationality that allows you to work in an EU-country
What's in it for you?
  • Salary conditions: 1040€ gross/month (including free accommodation) or 1298€ gross/month (excluding accommodation)
  • Reimbursement of initial flight expenses after 3 months for international candidates
  • Help in paperwork, opening bank account, etc. upon arrival
  • Extra perks: free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths
  • Relocation package for international candidates: reimbursement of initial flight expenses, airport pick-up, help in paperwork, and extra perks
About the Company

Our company is a multinational organization located in Lisbon, recognized as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration. We are looking for talented individuals to join our international team, including people from over 80 nationalities.

About Lisbon

Lisbon is a colorful city with a rich cultural history, offering a warm climate, delicious Portuguese cuisine, and a friendly atmosphere. As a resident, you will enjoy a large English-speaking local community and international environment, making it an ideal location for an international career and life experience.



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