Customer Support Specialist with Relocation Assistance
Há 1 mês
Are you looking for a new international experience and want to live in Lisbon? We are seeking a customer support specialist to join our team in Portugal. As a customer support specialist, you will be responsible for providing world-class service to our clients' customers while working on projects of top prestigious and worldwide brands.
Key responsibilities include:
- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring a high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
Requirements:
- A native level of German and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
What's in it for you?
We offer a fixed-term contract that is renewable every year, full-time working hours on rotating shifts, and an intensive training program to kick-start your career. You will also receive a relocation package, including reimbursement of your initial flight expenses, airport pick-up, and help with paperwork and opening a bank account.
Additional perks include private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company. You will also enjoy Portuguese public holidays and 22 days of paid holidays.
Join our team and become a part of a multinational organization that takes care of its employees' career development, language skills, accommodation, and social integration.
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