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Customer Support Specialist with Relocation Assistance
Há 1 mês
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist with Relocation Assistance. As a key member of our international team, you will be responsible for providing world-class service to our clients while working on projects with top prestigious and worldwide brands.
Key Responsibilities- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring high levels of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
- A native level of German and at least a B1 level of English
- Knowledge of the value and impact that a good customer experience can create
- An attentive listener, comfortable and skilled at communicating with people
- A drive for excellence and professionalism
- A real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- A valid Portuguese work permit (required)
- A fixed-term contract that is renewable every year
- Full-time work on rotating shifts (depending on the project)
- Intensive training to kick-start your career
- Competitive salary conditions (€1100-€1600 gross/month)
- Relocation package for international candidates (reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket, help with paperwork, etc.)
- Extra perks (private health insurance, free Portuguese lessons, cooking classes, sports activities, and social events)
Our company is a multinational organization located in Lisbon, recognized as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration.
About LisbonLisbon is a colorful city with a rich cultural history, offering a unique blend of traditional and modern attractions. As a resident, you can enjoy a warm climate, delicious Portuguese cuisine, and a vibrant cultural scene.
