Global Support Specialist
Há 7 dias
**Company Overview**
Cognizant Technology Solutions is a leading global technology company that offers innovative solutions to clients across various industries. We are committed to delivering high-quality services and creating a positive impact on our customers' businesses.
Salary
We offer a competitive salary of $45,000 per annum, plus relocation allowance for international candidates. This compensation package reflects the market rate for similar roles in Lisbon, Portugal.
Job Description
As a Customer Support specialist with Cognizant Technology Solutions, you will be part of a multicultural team based in Lisbon, providing multi-channel support to users of our client's service. Your responsibilities will include:
- Answering customer inquiries via phone, email, or chat
- Troubleshooting issues and finding solutions
- Documenting actions taken and categorizing cases
- Escalating complex problems according to defined procedures
Required Skills and Qualifications
To succeed in this role, you should have:
- At least 12 months of direct customer service experience
- Good communication skills (verbal and written)
- Native Italian language skills (written and spoken)
- Minimum B2 level English language skills (spoken and written)
- European nationality or Portuguese work permit
Benefits
We offer a range of benefits to our employees, including:
- Pleasant and inspiring working atmosphere
- Opportunity to work with a rapidly expanding global organization
- Professional development and clear career path
- Training and development opportunities
Others
This is an excellent opportunity for those who enjoy working in a dynamic environment and are passionate about delivering exceptional customer experiences. If you are a motivated and organized individual with strong communication skills, we encourage you to apply for this role.
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Team Global Tempo inteiroAbout Team GlobalTeam Global is an ecosystem of successful brands working together to provide SMB customers with expertise and services. Our broad product offering makes us a one-stop partner for online businesses across Europe.About the JobWe are seeking a Technical Support Specialist to handle support requests, document actions, and escalate issues when...
-
Global Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Global Customer Support SpecialistLocation: Portugal (Remote)Company Overview:We are a leading provider of cross-border talent solutions, and we're seeking skilled customer support professionals to join our team as Global Customer Support Specialists. This role offers the flexibility to work from anywhere in Portugal, providing exceptional service...
-
Global Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob SummaryWe are seeking a highly skilled Global Customer Support Specialist to join our team at Cross Border Talents. As a remote customer advisor, you will play a vital role in delivering exceptional customer service in multiple languages.
-
Global Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro**Company Overview:**Our client is a renowned technology leader in the global market, offering exceptional opportunities for experienced customer service professionals to work with innovative products and services.**Salary:** Competitive monthly salary + 2 extra salaries per year, ensuring a stable financial foundation for your career growth. Additionally,...
-
Global Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOverview of the Role:We are seeking a highly skilled Global Customer Support Specialist to join our team in Lisbon, Portugal. This is a fantastic opportunity to work with a global technology and services leader that powers the brands of the future.About Us:Our company is committed to providing innovative solutions and integrated services to help well-known...
-
Global Client Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiroOverview">RoomRaccoon is a leading hotel management system provider, aiming to revolutionize the industry with our innovative solutions. Our diverse team of professionals serves clients across Europe, USA, and Africa.">About the Role">We are seeking an experienced Global Client Support Specialist to join our team in Lisbon, Portugal. As a key member of our...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroOverview of the RoleWe are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a key member, you will provide top-notch customer service to our global customers, ensuring their technical issues are resolved efficiently and effectively.
-
Global French Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleWe are looking for a skilled and multilingual Customer Support Specialist to join our team in Lisbon, Portugal. As part of our cross-border talent acquisition strategy, this role plays a crucial part in ensuring exceptional service delivery to our global customer base.
-
Global Customer Support Liaison
3 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and support.About the RoleThe successful candidate will be responsible for...
-
Global Finance Process Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroBuscojobs Portugal is seeking a highly skilled Global Finance Process Support Specialist to join our team in Lisbon, Portugal. Estimated Salary: €45,000 - €60,000 per year.Company Overview:We are a leading company in the aerospace industry, and we are looking for a talented individual to support our global finance processes. As a Global Finance Process...
-
Technical Support Specialist for Global IT Solutions
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleAs a Technical Support Specialist for Global IT Solutions, you will be responsible for delivering exceptional technical assistance to clients in a fast-paced and dynamic environment. This role requires excellent communication skills, problem-solving abilities, and a passion for technology.
-
Global SAP Inter Company Tool Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Airbus Tempo inteiroAbout the Role: We are seeking a skilled SAP Inter Company Tool Support Specialist to join our team in Lisbon, Portugal. As a key member of our global support team, you will be responsible for providing expert-level support to our international end-user community.
-
Global Web Services Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiroAbout the Role:We are seeking a highly skilled Global Web Services Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will play a crucial role in providing exceptional service to our customers, ensuring their web services needs are met with efficiency and professionalism.Key Responsibilities:Provide...
-
Global IT Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a motivated individual to join our team as a Global IT Support Specialist. The ideal candidate will have excellent communication skills, a positive attitude, and a go-getter mindset.About the roleThe primary responsibility of this position is to provide technical support to clients via phone, email, and ticketing tools. The successful...
-
Global Diabetes Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Photocentric Tempo inteiroSeeking a highly skilled Global Diabetes Support Specialist to join our team at Abbott Diabetes Care in Portugal. About UsWe are a leading company creating breakthrough products that help people lead healthier lives. Our mission is to improve patients' quality of life through innovative technologies and exceptional customer support.Job DescriptionThis role...
-
Global Talent Acquisition Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal KultureTalent - Global Talent Tempo inteiroWe are seeking a highly skilled Global Talent Acquisition Specialist to join our team at KultureTalent - Global Talent. In this role, you will be responsible for sourcing and selecting top talent in the Dutch-speaking market.Key Responsibilities:Sourcing and attracting high-quality candidates through various channels, including job boards, social media,...
-
Global Recruitment Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiroAbout Boardroom AppointmentsBoardroom Appointments is a global leader in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy, and Expatriate Mobility. With extensive operations across Africa, EMEA, America, and Europe, we have serviced hundreds of clients and placed thousands of candidates...
-
Global Tech Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroCompany OverviewHeadhunt International is a leading provider of customer service solutions for the tech industry. Our team works closely with top tech leaders to deliver exceptional support experiences.SalaryThe estimated monthly salary for this role is €2,500 + 2 extra salaries per year, plus competitive benefits and discounts.Job DescriptionWe are...
-
Global Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking a highly skilled and motivated Global Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients via inbound calls, emails, or through the Internet.Key Responsibilities:Engage with...
-
Global French Language Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Service-Team - Jobboard Tempo inteiroAt Service-Team - Jobboard, we're seeking a highly skilled Global French Language Support Specialist to join our team. This exciting opportunity will allow you to work with a leading BPO player in the industry, supporting their pursuit to increase their French-speaking Customer Service Team for a major worldwide search engine.Job Summary:We're looking for an...