Global Indoor Climate Expert
Há 5 dias
**About Us**
Sitel Corp., a world-leader in innovative indoor climate management solutions, is seeking a talented professional to join our German Customer Support team.
Job Summary: As a customer service specialist, you will provide exceptional support to our clients, assist with product inquiries, and resolve issues efficiently.
About the Role:
- Provide top-notch customer service through phone calls and emails
- Assist clients with product-related inquiries and resolve issues promptly
- Work collaboratively with the team to achieve service quality goals and productivity targets
- Maintain up-to-date knowledge of our products and services to deliver accurate information
- Utilize strong analytical and problem-solving skills to resolve complex issues efficiently
Requirements:
- Native or proficient level of German (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication and interpersonal skills
- Analytical and problem-solving skills with attention to detail
- Ability to learn and grow in a dynamic environment
- EU citizenship or valid work permit for Portugal
- Willingness to relocate to sunny Lisbon, Portugal
What We Offer:
- A competitive salary: €45,000 - €60,000 per annum, depending on experience
- Relocation package and signing bonus
- Paid professional training and development opportunities
- Employee discounts and private healthcare insurance
- Flexible working hours and a fun, engaging work environment
How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply today
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