Global Indoor Climate Expert

Há 5 dias


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

**About Us**

Sitel Corp., a world-leader in innovative indoor climate management solutions, is seeking a talented professional to join our German Customer Support team.

Job Summary: As a customer service specialist, you will provide exceptional support to our clients, assist with product inquiries, and resolve issues efficiently.

About the Role:

  • Provide top-notch customer service through phone calls and emails
  • Assist clients with product-related inquiries and resolve issues promptly
  • Work collaboratively with the team to achieve service quality goals and productivity targets
  • Maintain up-to-date knowledge of our products and services to deliver accurate information
  • Utilize strong analytical and problem-solving skills to resolve complex issues efficiently

Requirements:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication and interpersonal skills
  • Analytical and problem-solving skills with attention to detail
  • Ability to learn and grow in a dynamic environment
  • EU citizenship or valid work permit for Portugal
  • Willingness to relocate to sunny Lisbon, Portugal

What We Offer:

  • A competitive salary: €45,000 - €60,000 per annum, depending on experience
  • Relocation package and signing bonus
  • Paid professional training and development opportunities
  • Employee discounts and private healthcare insurance
  • Flexible working hours and a fun, engaging work environment

How to Apply:

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply today



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