Customer Support Specialist for Indoor Climate Management Solutions
1 semana atrás
We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Phiture. As a key member of our Swedish Customer Support team, you will play a critical role in providing exceptional customer service and support for our premium quality indoor climate management solutions.
Responsibilities- Provide timely and effective support to customers via phone and email
- Assist customers with product and service inquiries, resolving issues efficiently and professionally
- Solve emerging problems with precision and attention to detail
- Enhance customer technical knowledge and skills
- Meet and exceed service quality goals, compliance regulations, and productivity targets
To succeed in this role, you must have:
- Native or proficient level of Swedish (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- A desire to learn and advance, be a curious investigator, and problem solver
- EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
- Competitive salary: €45,000 - €55,000 per year
- Relocation package
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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Lisboa, Lisboa, Portugal Sitel Tempo inteiroAbout the Role:As a Climate Solutions Expert, you will be responsible for providing exceptional customer service to our Swedish-speaking clients. You will work closely with our team to ensure that customers receive top-notch support and have a positive experience with our innovative indoor climate management solutions.About the Company:We are a world-leader...
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