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Global Customer Support Specialist
2 meses atrás
Are you ready for an adventure? Look no further As a Global Customer Support Specialist, you'll embark on a thrilling journey with Work International in the vibrant city of Lisbon, Portugal.
About the Role:
- We're seeking a highly skilled and motivated individual to join our team in providing exceptional customer support via email, chat, and phone.
Your Key Responsibilities:
- Deliver friendly, effective, and professional support to customers, ensuring their needs are met and exceeded.
- Collaborate with colleagues to resolve complex issues and provide creative solutions.
- Show adaptability and flexibility in a fast-paced environment.
- Work with renowned brands from around the world.
Requirements:
- Fluency in Spanish (C2 level) and good knowledge of English (B1-B2 level).
- Basic computer skills, with advanced coding skills a plus.
- Excellent analytical and communication skills.
- A proactive and quick learner, able to adapt to evolving needs.
- Multitasking and pressure management abilities.
- EU citizenship or work permit for Portugal.
What We Offer:
- A comprehensive relocation package, including refunded airline tickets and free accommodation in our company apartment.
- A fixed monthly salary and bonus structure.
- A contract focused on long-term relationships.
- Free Portuguese language lessons.
- Private health insurance.
- Professional growth development opportunities.
- A special HR team organizing events, sports tournaments, and parties.
Benefits of Living in Portugal:
- A warm climate, beautiful beaches, and a low crime rate.
- A relatively low cost of living and well-developed education system.
- Tax exemptions and meal allowances paid through a special card or ticket.
