Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Flutter Entertainment Plc Tempo inteiro

Company Overview

">

We are a leading online gaming, poker, and sports betting company operating in over 100 global markets. Our mission is to provide an exciting experience for our customers while ensuring a responsible and sustainable approach.

">

Salary and Benefits

">

We offer a competitive base salary of €30,000 per annum, plus a range of benefits designed to support your personal and career development.

">

Job Description

">

We are seeking a Customer Support Specialist - Global Ambassador to join our busy customer support team based in Sofia, Bulgaria. As a key member of our team, you will be responsible for providing excellent customer service, resolving queries, and promoting our brand.

">

Your main responsibilities will include:

">
  • ">
  • Liaising directly with our customers via messaging services and ticketing systems;">
  • Providing accurate and timely information on upcoming promotions, regulation changes, and requirements;">
  • Maintaining up-to-date knowledge of PokerStars Guidelines, Policies, and Procedures;">
  • Assisting with other duties as requested by management;">
  • Contributing to the growth of our brands and development of our services.">
">

Required Skills and Qualifications

">

To succeed in this role, you will need:

">
  • ">
  • Excellent verbal and written communication skills in French and English;">
  • A customer-obsessed attitude and ability to multitask;">
  • Strong technical skills, including proficiency in communication and office software tools;">
  • Flexibility to adapt to changing business needs and challenging situations;">
  • Highly motivated with great attention to detail and ability to evaluate customer demands.">
">

Benefits

">

In addition to your base salary, you can expect:

">
  • ">
  • 30 days paid leave;">
  • Health and dental insurance for you and your family;">
  • Personal life insurance and disability coverage;">
  • A personal interest allowance to pursue hobbies or learning opportunities;">
  • External learning support of up to £2,000 (or local currency equivalent) and access to Udemy and Mindtools platforms;">
  • Ongoing training and development opportunities;">
  • 26 weeks primary carer leave and 4 weeks secondary carer leave;">
  • A sports card membership valid across the country;">
  • Discounts on various services;">
  • Monthly lunch and travel allowance;">
  • Free snacks, fruits, and drinks in the office.">
">

Equal Opportunities

">

We are committed to creating an inclusive environment where our people can thrive. We welcome diversity and respect individual differences. If you require any accommodations, please let us know so we can ensure your journey with us is focused on your success.

">

About Us

">

PokerStars is part of Flutter Entertainment Plc, a global leader in sports betting, iGaming, and entertainment. We operate in over 100 global markets, offering a wide range of products, including sports betting, casino, poker, rummy, and lottery. Our vision is to deliver an exciting experience while ensuring a responsible and sustainable approach.



  • Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About Our CompanyAt Customer Labs, we help businesses modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. We're committed to delivering exceptional customer support that meets the evolving needs of our clients.Salary DetailsWe offer a competitive salary of € 50,000 per annum, plus a performance-based...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Umbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and support.About the RoleThe successful candidate will be responsible for...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. The ideal candidate will have native or fluent German language skills and excellent communication abilities in English (at least B2 level).We offer an excellent remuneration package based on experience, skills, and performance. As a customer...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About Customer LabsAt Customer Labs, we push the boundaries of customer experience engineering. Our team collaborates with pioneering brands to design and implement innovative solutions that drive performance improvement and deliver lasting transformations.Compensation PackageWe offer a competitive salary, including a meal allowance, health insurance, and...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Competitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is a leading employer in the sports betting and gaming sector, offering an exciting opportunity for a Customer Support Specialist to join our team. About UsWe are a dynamic company with a passion for delivering exceptional customer experiences. Our vision is to create a diverse, equitable, and inclusive future for our people and the wider...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    At Accs - Ares Customer Care Solutions Gmbh, we are seeking a skilled Customer Support Specialist - Dutch/Flemish Expert to join our team. This role is based in Lisbon, Portugal and is a full-time position.About the Role:We are looking for a native or near-native speaker of Dutch/Flemish with excellent communication skills to provide top-notch customer...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: Norwegian Customer Support SpecialistAt Headhunt International, we are seeking a highly skilled Norwegian-speaking customer support specialist to join our team in Athens, Greece. As a customer support specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will also guide...

  • Customer Support Expert

    2 semanas atrás


    Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job OverviewThe Accs - Ares Customer Care Solutions GmbH seeks a Dutch/Flemish Customer Support Specialist to join its team in Lisbon, Portugal. This is a full-time position with a salary of approximately €25,000 per year.About the RoleThis position involves assisting customers of a video streaming platform using multiple communication channels (phone...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Global Customer Support SpecialistLocation: Portugal (Remote)Company Overview:We are a leading provider of cross-border talent solutions, and we're seeking skilled customer support professionals to join our team as Global Customer Support Specialists. This role offers the flexibility to work from anywhere in Portugal, providing exceptional service...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Pipedrive Tempo inteiro

    We are on the lookout for a talented Customer Support Specialist to strengthen our Lisbon support team. At Pipedrive, we believe that great people create great products, and we live by our core values.Job SummaryThis role involves working with our fantastic support team to address customer queries in a friendly and efficient manner. As a Customer Support...


  • Lisboa, Lisboa, Portugal Jujur Tempo inteiro

    OverviewJujur is seeking a skilled Technical Customer Support Specialist to join our dynamic team in Lisbon, Portugal. This role involves working with enterprise customers, partners, and engineers to provide timely and efficient support.


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    We are seeking a highly skilled and experienced Dutch speaking customer support specialist to join our Umbrella Functional Consulting & Support Team.Job DescriptionThe ideal candidate will be responsible for managing reservations, resolving requests and complaints, and providing excellent customer service to our clients. You will work closely with our team...


  • Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro

    We are seeking a highly skilled Customer Support Specialist to join our team at Grow-Talent.com. This is a fantastic opportunity to work with a leading multinational technology business based in Lisbon, Portugal.The successful candidate will be responsible for providing exceptional customer support to our clients through various communication channels,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job SummaryWe are seeking a highly skilled Global Customer Support Specialist to join our team at Cross Border Talents. As a remote customer advisor, you will play a vital role in delivering exceptional customer service in multiple languages.


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job Title: Customer Support ProfessionalWe are seeking a highly skilled and fluent Dutch/Flemish language specialist to join our customer support team in Lisbon, Portugal. As a Customer Support Professional, you will be responsible for providing exceptional service to our clients, handling their inquiries, and resolving issues efficiently.Key...