Global Financial Customer Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Revolut Ltd Tempo inteiro

About the Role

Revolut Ltd is seeking a skilled and dedicated Global Financial Customer Support Specialist to join our team. This role involves providing exceptional customer support to our global user base, ensuring they receive outstanding service and experience.

Responsibilities:

  • Provide first-class front-line support to customers via in-app live chat, phone, and email
  • Collaborate with other teams internationally to resolve customer issues
  • Represent Revolut online at all times, upholding our brand's values and reputation
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Proficient English language skills
  • JLPT Level 1 Japanese language ability or higher
  • Bachelor's degree or equivalent
  • Excellent communication and problem-solving skills
  • Strong attention to detail and analytical skills
  • Empathy and passion for helping people

What You'll Get:

  • A competitive salary of approximately £35,000 per annum
  • Flexibility to work from home, the office, or abroad
  • A free Revolut Metal subscription with exclusive perks
  • Ongoing training and development opportunities
  • A dynamic and multicultural work environment

We're Looking for:

  • Driven, self-motivated, and highly flexible team players
  • Self-learners and independent problem-solvers
  • Individuals who thrive in a fast-paced, global environment

About Us:

At Revolut Ltd, we believe that everyone deserves more from their money. We're on a mission to deliver that through innovative products and services. Our company culture is built around four core principles: integrity, transparency, innovation, and perseverance.



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