Global Customer Experience Specialist in Barcelona

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Unlock Your Potential with Blu Selection

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You're a highly skilled and motivated individual looking for a new challenge abroad. Our client, Blu Selection, is offering an exciting opportunity as a Customer Experience Specialist in their Barcelona hub.

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About the Role:

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This is a full-time permanent contract position, working 39 hours per week on rotative shifts (09:00 to 20:00), Monday to Sunday. The salary package includes a gross annual base salary of €21,000 + up to €2,000 bonus performance-based.

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In this role, you will be the first point of contact for customers, ensuring contractual SLA is maintained, identifying issues and providing solutions, and ensuring high customer satisfaction.

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The Ideal Candidate:

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We're looking for a team player with excellent communication skills, who is proficient in German and has advanced English language skills. You should have knowledge of IT platforms, equipment, and applications such as Windows/MS Office, and previous experience in sales is desirable.

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What's in it for You?

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• Full-time permanent contract

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• Salary: €21,000 gross annual base salary + up to €2,000 bonus performance-based

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• Opportunity to join an international company

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• An open-minded and employee-oriented working environment

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• Career development opportunities

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Your Future Company:

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Blu Selection is a global brand with over 75,000 multilingual employees in over 50 countries around the world. We're passionate about delivering exceptional customer experiences and are committed to your growth and development.



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