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Dutch Customer Support Specialist

Há 1 mês

Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro
Customer Support Specialist for Printer Company

Lisbon, Portugal

We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Sitel Corp. in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Dutch-speaking market.

Key Responsibilities:
  • Provide technical support to customers via phone and email
  • Solve customer queries with precision and efficiency
  • Meet and exceed service quality goals, compliance regulations, and productivity targets
  • Collaborate with the team to create an amazing customer experience
Requirements:
  • Native or proficient level of Dutch (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
What We Offer:
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare and dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program