Highly Skilled German Customer Support Specialist in Lisbon
2 semanas atrás
We're looking for a highly skilled German-speaking customer support specialist to join our dynamic team in Lisbon. As a key member of our customer service team, you will be responsible for handling inquiries, providing expert advice, and resolving issues efficiently. With a strong passion for delivering excellent customer service, you will play a crucial role in exceeding customer expectations.
Key Responsibilities:- Manage and respond to customer requests through phone and email
- Assist customers with queries and requests
- Ensure excellent customer satisfaction by consistently meeting or exceeding customer expectations
To succeed in this role, you'll need:
Requirements:- Native-level proficiency in German and a minimum C1 level of English
- Flexibility and ability to adapt to changes with a positive mindset
- Motivation and commitment to perform assigned tasks effectively
- Excitement about intercultural communication and embracing the expatriate lifestyle
What's in it for you?
Benefits:- A fixed-term contract for one year that can be renewed every year
- A full-time contract with paid training
- A competitive salary: €1633.89 gross per month (including accommodation) / €1905.92 gross per month (excluding accommodation)
- A bonus up to €1267.00 gross per quarter
- Reimbursement of initial flight costs
- Pick-up from the airport
- Annual return ticket to your home country (within the EU)
- Help with paperwork and opening a bank account upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
- Health insurance provided from the beginning
- Employee discounts
- Fun and engaging company-wide initiatives
- An excellent work culture
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