Order Management Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Photocentric Tempo inteiro

About the Company
Photocentric is a medical technology company seeking an Order Management Specialist to join our team in Lisbon, Portugal.
We offer a direct contract with competitive compensation and benefits.

Job Description:

  • Handles customer database updates such as customer master data and pricelist maintenance.
  • Guarantees the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients.
  • Responsible for documenting and maintaining pricing processes.
  • Responsible for the review and administration of price deviations and exceptions.
  • Responds to pricing queries escalated from sales and other employees as needed.
  • Effect promotional pricing in designated product categories and territories.
  • Ensures that prices and specific programs conform to the organization's pricing strategy.
  • Provides support for system upgrades and implementations related to pricing.
  • Administers and uploads exceptions for customers' price list from customers.
  • Undertakes ad-hoc pricing analysis as required by superiors.

Requirements
Minimum 5 years of experience in customer service / data maintenance role.
Proven track record driving process improvement initiatives.

Benefits
Competitive salary: €23,000 per year.
Hybrid work arrangement in Parque das Nações, Lisbon.
A range of benefits including opportunities for career growth and development.


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