Technical Support Specialist for Client Solutions
Há 3 dias
Role Overview
Konecta Portugal is a leading customer experience company seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer service and technical assistance to our clients.
Key Responsibilities
The successful candidate will be responsible for providing on-site technical support to our clients, troubleshooting issues, and collaborating with other support team members to resolve complex problems. You will also be required to document all issues and solutions provided in our database, ensuring accurate and efficient knowledge sharing within the team.
Skill Requirements
To excel in this role, you must possess strong analytical skills, excellent written and verbal communication skills, and the ability to work effectively in a team environment. Additionally, you should have a bachelor's degree in Information Technology or a related field and at least 2-3 years of professional experience providing L2 support.
Bonus Points
Experience with CRM tools and customer support software is highly desirable, as is native fluency in Spanish and English. If you are passionate about delivering top-notch customer service and have a knack for technical problem-solving, we encourage you to apply.
Salary and Benefits
We offer a competitive salary range of €40,000 - €55,000 per annum, commensurate with experience, plus additional benefits, including a comprehensive health insurance plan, paid vacation time, and opportunities for professional growth and development within our organization.
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroDiscover a new challenge as a Technical Support Specialist at Alter Solutions Portugal, an innovative IT Consultancy Company driving Digital Transformation.We're part of the Alter Solutions Group, established in 2006 in Paris, and have since expanded to twelve countries worldwide.As a key member of our Nearshore IT center in Portugal, you'll join a dedicated...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroWe are seeking a skilled Technical Support Specialist to join our team at Alter Solutions Group. The ideal candidate will have a strong background in technical support and be able to provide excellent service to our clients.Main Responsibilities:• Provide technical support to clients via phone, email, and in-person• Troubleshoot and resolve technical...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiroJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ALTER SOLUTIONS. As a key member of our support team, you will be responsible for providing front-line support to our clients and internal technical teams.Key ResponsibilitiesProvide technical support and act as primary contact for clients and internal teamsLog all...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Alter Solutions. In this role, you will provide 2nd line technical support, handling escalated incidents from 1st line support.Your responsibilities will include:Troubleshooting and resolving issues related to hardware, software, networks, and applications.Diagnosing...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroWe are seeking an Android Technical Support Specialist to join our team at Alter Solutions Group. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:• Troubleshoot technical issues with Android applications and APIs• Collaborate with stakeholders to resolve...
-
Senior Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroAt Alter Solutions Portugal, an IT Consultancy Company and part of the Alter Solutions Group, we partner with over 120 clients across various industries. Our Nearshore IT center in Portugal serves as a dedicated team for projects with internationally renowned clients.Job Title: Senior Technical Support SpecialistJob Description:We are seeking a skilled...
-
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroKey ResponsibilitiesA Senior Technical Solutions Specialist at Alter Solutions Group will be responsible for designing and implementing complex software systems that meet the needs of our clients. This requires a deep understanding of various software development technologies, system architectures, and programming languages.RequirementsA successful candidate...
-
Spanish Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroTechnical Support Specialist - SpanishRole DescriptionThis is a full-time on-site role for a Technical Support Specialist who will provide technical assistance and support to the customers of our client. The Technical Support Specialist will walk clients through solutions and document issues and solutions provided in the company's database.Key...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Portugal.About Alter SolutionsAlter Solutions Portugal is an IT Consultancy Company that promotes Digital Transformation, part of the Alter Solutions Group, established in 2006. In 2022, we joined the act digital group, forming a global community of talent in...
-
German Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroJob DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Motorola Solutions Tempo inteiroJob SummaryMotorola Solutions is seeking a Technical Support Specialist to join our team in Portugal. As a Technical Support Specialist, you will be responsible for ensuring critical customer issues are resolved or escalated in the most effective and efficient manner.Key ResponsibilitiesLearn and maintain a strong understanding of MSI Video products,...
-
Technical Solutions Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroAbout Devoteam At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how technology is used to create value for our clients, partners, and employees in a world where people are at the forefront of technology advancements. We are a global leading player in Digital Transformation for leading...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Bosch Group Tempo inteiroJob OverviewBosch Group is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will play a crucial role in providing exceptional customer service and technical assistance to our clients.
-
French Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroRole DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...
-
Technical Solutions Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Enroutesystems Tempo inteiroTechnical Solutions SpecialistWe are seeking a highly skilled Technical Solutions Specialist to join our team at Enroute Systems. As a key member of our customer support team, you will be responsible for providing expert technical assistance to our clients, ensuring their seamless experience with our AdTech solutions.Key Responsibilities:Troubleshoot and...
-
Digital Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Support Tempo inteiroUnlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...
-
Technical Support Specialist for Website Solutions
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a French-speaking professional looking to leverage your customer service skills in a dynamic technical support role? Cross Border Talents is seeking an experienced Customer Service Representative to join our team in Lisbon, Portugal. In this position, you will provide exceptional support to clients across multiple channels, resolving technical issues...
-
Technical Support Specialist – Delivery Services
3 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroCompany OverviewAlter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a primary contact for our clients and internal technical/support teams, you will be responsible for providing front-line...
-
Android Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroJob DescriptionWe are looking for a skilled Android Technical Support Specialist with a minimum of 2 years of experience in handling technical support for various applications and APIs. Key responsibilities include:Key Responsibilities:Familiarity with APIs and capability to support multiple applications.Skilled in technical analysis and...
-
French Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroRole DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...