Dedicated Order Support Specialist for International Team
4 semanas atrás
Discover a fulfilling career as a Remote Payment Specialist in a technology company's backoffice. As a fluent Dutch speaker, you'll thrive in an international work environment with breathtaking views of Portugal.
Your responsibilities and impact will be:
- Ensure seamless backoffice operations.
- Handle inbound calls from customers, responding to callback requests.
- Perform outbound calls to clarify information with customers.
- Provide swift resolutions for problems during web purchases.
- Liaise with partners and direct issue resolution for complex issues.
- Receive escalations from customer-facing colleagues.
Skill Requirements:
- Native Dutch speaker with fluent English.
- Ability to work efficiently under deadline pressure.
- Proven ability to work independently with minimal supervision.
- Excellent accuracy and attention to detail.
- Flexibility to work overtime, including occasional evenings.
- Working knowledge of SAP is advantageous.
We offer a competitive salary package:
- Type of contract: long-term fixed term contract, renewable annually.
- Working hours: full-time (40h/week).
- Monday to Sunday availability, 7am-12am, 8 hours/day (plus 1 hour lunch/dinner), rotational schedule.
- Gross monthly salary (1040€ or 1298€ depending on accommodation).
We provide additional benefits:
- Including free accommodation: 1040€ gross/month.
- Excluding accommodation: 1298€ gross/month.
For international candidates:
- Reimbursement of initial flight expenses after 3 months.
- Help with paperwork, opening bank account, etc., upon arrival.
- Free Portuguese lessons, cooking classes, sports activities, and social events.
Expected Salary Range: €42,720 - €49,760 per year, depending on experience and qualifications.
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