Dedicated Order Support Specialist for International Team

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Remote Payment Specialist Opportunity

Discover a fulfilling career as a Remote Payment Specialist in a technology company's backoffice. As a fluent Dutch speaker, you'll thrive in an international work environment with breathtaking views of Portugal.

Your responsibilities and impact will be:

  • Ensure seamless backoffice operations.
  • Handle inbound calls from customers, responding to callback requests.
  • Perform outbound calls to clarify information with customers.
  • Provide swift resolutions for problems during web purchases.
  • Liaise with partners and direct issue resolution for complex issues.
  • Receive escalations from customer-facing colleagues.

Skill Requirements:

  • Native Dutch speaker with fluent English.
  • Ability to work efficiently under deadline pressure.
  • Proven ability to work independently with minimal supervision.
  • Excellent accuracy and attention to detail.
  • Flexibility to work overtime, including occasional evenings.
  • Working knowledge of SAP is advantageous.
Salary and Benefits

We offer a competitive salary package:

  • Type of contract: long-term fixed term contract, renewable annually.
  • Working hours: full-time (40h/week).
  • Monday to Sunday availability, 7am-12am, 8 hours/day (plus 1 hour lunch/dinner), rotational schedule.
  • Gross monthly salary (1040€ or 1298€ depending on accommodation).

We provide additional benefits:

  • Including free accommodation: 1040€ gross/month.
  • Excluding accommodation: 1298€ gross/month.

For international candidates:

  • Reimbursement of initial flight expenses after 3 months.
  • Help with paperwork, opening bank account, etc., upon arrival.
  • Free Portuguese lessons, cooking classes, sports activities, and social events.

Expected Salary Range: €42,720 - €49,760 per year, depending on experience and qualifications.


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