Dutch Netflix Support Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro
About Us

Teleperformance Greece is a leading provider of customer experience solutions. We are seeking a skilled Dutch Netflix Support Specialist to join our team.

Job Summary

We offer a competitive salary of €25,000 - €30,000 per year, depending on experience, plus an additional 2 salaries as annual bonuses. This role involves providing excellent customer service to Dutch-speaking Netflix subscribers via chat and phone, troubleshooting streaming and content issues, and assisting with account-related inquiries.

About the Role
  • Support Dutch-speaking Netflix subscribers with technical issues and account-related queries.
  • Communicate effectively with subscribers through various channels, including chat and phone.
  • Troubleshoot streaming and content issues to ensure a seamless viewing experience.
  • Assist subscribers with navigating the Netflix platform and answering how-to questions about payment and other topics.
Requirements
  • Excellent Dutch language skills (native or near-native level).
  • Fluency in English.
  • Great communication and problem-solving skills, as well as strong computer knowledge.
  • A passion for TV shows and/or Netflix will be considered an asset.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and annual bonuses.
  • Relocation support to help you settle in Greece.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.
  • Professional growth and development opportunities.
  • A great working environment that fosters diversity and inclusion.
Why Work with Us?

At Teleperformance Greece, we pride ourselves on being a Great Place to Work-Certified company. We offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. If you're a motivated and customer-focused individual looking to advance your career, we encourage you to apply.



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