Dutch Netflix Support Specialist
Há 3 dias
Teleperformance Greece is a leading provider of customer experience solutions. We are seeking a skilled Dutch Netflix Support Specialist to join our team.
Job SummaryWe offer a competitive salary of €25,000 - €30,000 per year, depending on experience, plus an additional 2 salaries as annual bonuses. This role involves providing excellent customer service to Dutch-speaking Netflix subscribers via chat and phone, troubleshooting streaming and content issues, and assisting with account-related inquiries.
About the Role- Support Dutch-speaking Netflix subscribers with technical issues and account-related queries.
- Communicate effectively with subscribers through various channels, including chat and phone.
- Troubleshoot streaming and content issues to ensure a seamless viewing experience.
- Assist subscribers with navigating the Netflix platform and answering how-to questions about payment and other topics.
- Excellent Dutch language skills (native or near-native level).
- Fluency in English.
- Great communication and problem-solving skills, as well as strong computer knowledge.
- A passion for TV shows and/or Netflix will be considered an asset.
We offer a comprehensive benefits package, including:
- Competitive salary and annual bonuses.
- Relocation support to help you settle in Greece.
- Free online Greek language courses.
- State-of-the-art premises with relaxing break areas.
- Professional growth and development opportunities.
- A great working environment that fosters diversity and inclusion.
At Teleperformance Greece, we pride ourselves on being a Great Place to Work-Certified company. We offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. If you're a motivated and customer-focused individual looking to advance your career, we encourage you to apply.
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