International Airlines Customer Service Representative

Há 2 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Job Description: We are seeking a highly skilled and customer-focused individual to join our team as an International Airlines Customer Service Representative. In this role, you will be responsible for providing exceptional service to customers from around the world, ensuring their needs are met and exceeded.

About Us: Our company is a leading provider of business process outsourcing (BPO) services, helping businesses like yours succeed in today's fast-paced market. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Key Responsibilities:

  • Provide excellent customer service via phone, email, or chat, resolving issues promptly and professionally
  • Manage bookings, cancellations, and changes for international airlines, ensuring accurate and timely processing
  • Assist customers with queries and concerns related to flight information, schedules, and amenities
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Bilingual proficiency in French and English, with excellent written and verbal communication skills
  • Previous experience in customer-facing roles, preferably in the travel industry
  • Familiarity with GDS tools, such as Amadeus, Galileo, or Sabre, is a plus

Benefits:

  • A competitive salary range of $40,000 - $55,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment, with opportunities to collaborate with colleagues from diverse backgrounds

We Offer: As an equal-opportunity employer, we welcome candidates from all walks of life. If you're passionate about delivering exceptional customer experiences and have a strong desire to learn and grow, we encourage you to apply. Please note that we provide a comprehensive compensation package, including private health insurance, meal allowance, and flexible scheduling options.



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