Customer Service Representative for Luxury Airline
Há 1 mês
About the Role
Are you an open and friendly person who enjoys connecting with people? Do you have a passion for learning about the airline and luxury industries?
We are seeking a highly motivated French Customer Service Consultant to join our team at BlueLink International CZ in Prague. As a key member of our customer service team, you will be responsible for helping customers with their queries and establishing positive relationships with customers, colleagues, and supervisors.
Key Responsibilities
- Provide excellent customer service through various channels, including phone, email, and social media
- Be the link between our partners and customers, ensuring seamless communication and resolution of issues
- Develop and maintain strong relationships with customers, colleagues, and supervisors to drive business growth and customer satisfaction
What We Offer
- Possibility of remote work from home
- 40 days of working from abroad
- Regular training and long-term development opportunities
- Travel fund: up to 12,000 CZK per year to spend on airplane tickets for you and your family or friends
- Leisure: up to 6,000 CZK per year to spend on sports activities, language courses, etc.
- Meal tickets in the value of 160 CZK per working day
- 3 extra days of holiday – 23 days in total per year
- Discounted air tickets with Air France up to 90% discount
- Growing opportunities (90% of our team leaders/managers have been hired internally)
- Stable work conditions (permanent contract) and enjoyable environment
- Private medical assistance for you and your relatives
- Discounts with local shops in the Florentinum building
- Referral program
- Company events
- A monthly financial contribution for the parent returning sooner to work, up to the 3rd year of the child's age
Requirements
- Proficient in English and French, interested in using it daily
- Experience in customer service (a big plus)
- Ability to learn about airline and luxury industries and products
How to Apply
Share your CV in English, and we will contact you to discuss further.
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