Language Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

At goFLUENT, a leading provider of language learning solutions, we are seeking an experienced Learning Consultant to join our dynamic team. Located in Lisbon, Portugal, this exciting opportunity allows you to contribute to the success of our clients and help shape the future of language education.

Company Overview

goFLUENT is a mission-driven SaaS company that empowers employees worldwide to achieve their full potential by providing innovative language learning solutions. With a global presence and a team of 1000 passionate individuals, we are committed to making a positive impact on people's lives.

Job Description

As a Learning Consultant, you will be responsible for providing exceptional customer support to Spanish-speaking learners through phone and email interactions. Your primary goal will be to ensure a seamless and engaging learning experience, addressing queries, and resolving issues promptly. You will work closely with our Sales/Customer Success Management Team to maintain open communication and provide regular updates on client progress.

Key Responsibilities:

  • Manage relationships with clients/learners taking goFLUENT lessons/training.
  • Assist learners who need help through calls or emails as prescribed by documented processes and/or with supervisor guidance: Resolve customer complaints


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