Technical Consultant Role in Lisbon with International Opportunities

2 semanas atrás


Lisboa, Lisboa, Portugal Photocentric Tempo inteiro
About the Company

Our company, a global brand with over 75,000 employees in more than 50 countries, was founded by two French entrepreneurs in 2000. Today, we are a leading international customer experience solution provider.

Job Description and Salary

This Technical Consultant role is based in our Lisbon hub and offers a competitive salary of €1100 gross/month (paid 14x) + performance bonuses up to €200/month. The working hours are Monday to Sunday, rotating shifts from 8 am to 5 pm.

Key Responsibilities
  • Provide support to customers via inbound requests and document relevant case information.
  • Assist users with pre-sales, general inquiries, and technical support issues via phone/email/social media channels.
  • Adapt the brand's voice and tone for interactions on both private and public channels.
  • Ensure excellent customer satisfaction by responding in an appropriate and friendly manner.
Required Skills and Qualifications
  • A native level of German and a good level of English.
  • Ideal background in sales or commercial fields.
  • Previous experience in customer service or credit recovery.
  • An attentive listener with strong communication skills.
  • A drive for excellence and professionalism.
  • A team player committed to their work.
Benefits
  • CDI contract with a 3-month trial period.
  • Meal vouchers of €7.23/workday.
  • Reimbursement of some transportation costs.
  • Private Health Insurance and dental plan after six months.
  • If you live outside Portugal: reimbursement (up to €400) of initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company.
About Lisbon

Lisbon offers a warm climate all year and a sunny beach life next to the Atlantic. Enjoy a colorful city view and rich cultural history, as well as a delicious Portuguese cuisine and famous café culture. Live in a European capital on a budget, surrounded by friendly people, good vibes, and a happy-go-lucky urban life.



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