Technical Consultant In Lisbon Role

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Exciting Opportunity for Technical Support Professionals

Company Overview

Blu Selection is a global brand with a presence in over 50 countries, employing more than 75,000 multilingual staff. Founded by two French entrepreneurs in 2000, the company has evolved into a leading customer experience solution provider.

Job Summary

We are seeking a highly skilled Technical Consultant to join our Lisbon hub. As a key member of our team, you will provide exceptional technical support to customers, adapting the brand's voice and tone across various communication channels.

Key Responsibilities:
  • Provide timely and effective technical support to customers via phone, email, and social media
  • Document relevant case information and assist users with pre-sales inquiries
  • Adapt the brand's voice and tone for interactions on private and public channels
  • Ensure excellent customer satisfaction through friendly and appropriate responses
Requirements

To succeed in this role, you must have:

  • A native level of German and a good level of English
  • Ideal background in sales or commercial roles
  • Prior experience in customer service or credit recovery
  • Excellent communication and interpersonal skills
  • A drive for excellence and professionalism
  • Ability to work in a fast-paced environment
Benefits

As a Blu Selection employee, you can expect:

  • A competitive salary of €1,100 gross per month (paid 14 times)
  • A performance bonus of €100 per month
  • Meal vouchers worth €7.23 per workday
  • Reimbursement of transportation costs
  • Private Health Insurance and dental plan after six months
  • If living outside Portugal: reimbursement of initial flight ticket up to €400 after six months and 12 months of accommodation in a shared flat provided by the company

Join a dynamic and multicultural environment where you can grow professionally and personally.



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