Technical Consultant In Lisbon Role
4 semanas atrás
Exciting Opportunity for Technical Support Professionals
Company OverviewBlu Selection is a global brand with a presence in over 50 countries, employing more than 75,000 multilingual staff. Founded by two French entrepreneurs in 2000, the company has evolved into a leading customer experience solution provider.
Job SummaryWe are seeking a highly skilled Technical Consultant to join our Lisbon hub. As a key member of our team, you will provide exceptional technical support to customers, adapting the brand's voice and tone across various communication channels.
Key Responsibilities:- Provide timely and effective technical support to customers via phone, email, and social media
- Document relevant case information and assist users with pre-sales inquiries
- Adapt the brand's voice and tone for interactions on private and public channels
- Ensure excellent customer satisfaction through friendly and appropriate responses
To succeed in this role, you must have:
- A native level of German and a good level of English
- Ideal background in sales or commercial roles
- Prior experience in customer service or credit recovery
- Excellent communication and interpersonal skills
- A drive for excellence and professionalism
- Ability to work in a fast-paced environment
As a Blu Selection employee, you can expect:
- A competitive salary of €1,100 gross per month (paid 14 times)
- A performance bonus of €100 per month
- Meal vouchers worth €7.23 per workday
- Reimbursement of transportation costs
- Private Health Insurance and dental plan after six months
- If living outside Portugal: reimbursement of initial flight ticket up to €400 after six months and 12 months of accommodation in a shared flat provided by the company
Join a dynamic and multicultural environment where you can grow professionally and personally.
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