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Relationship Management Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

This is a fantastic opportunity to join Colt's dynamic team as a Customer Relationship Manager. You will be responsible for building and maintaining strong relationships with our US-based customers. If you have excellent communication skills, a passion for problem-solving, and a knack for empathizing with customers, this role is perfect for you.

  • Welcome new customers into Colt and help them understand how best to work with us.
  • Ensure that all stakeholders (sales, customers and delivery teams) are working together and kept fully informed throughout the delivery process.
  • Taking customer enquiries (for non-fault issues) and resolving these or passing on to back office resolver group - retaining ownership of resolution and communications with the customer throughout.