Technical Expert for Home Automation Systems

Há 7 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

**Job Summary**

We are seeking a highly skilled Technical Advisor to join our team in Lisbon. As a Technical Advisor, you will provide exceptional customer support and technical expertise to customers via various communication channels.

**Responsibilities:**

  • Provide timely and effective support to customers through inbound requests and documentation of case information
  • Assist users with pre-sales inquiries, general support issues, and technical questions via phone, email, and social media channels
  • Ensure consistent brand voice and tone across private and public interactions
  • Maintain excellent customer satisfaction by responding in a friendly and professional manner

**Requirements:**

  • Customer service experience or background in a related field
  • Strong communication and problem-solving skills
  • Native French speaker with excellent English language proficiency
  • Ability to work effectively in a multicultural team environment

**What We Offer:**

  • A competitive salary of €890 gross per month (paid 14 times)
  • A performance bonus of €100 per month
  • Meal vouchers of €7.23 per workday
  • Private health insurance and dental plan after six months
  • Reimbursement of initial flight ticket up to €400 if living outside Portugal
  • 12 months of accommodation in a shared flat provided by the company (rental fee applies)

**About Us:**

We are a global brand with over 75,000 multilingual employees in more than 50 countries. Our mission is to provide innovative customer experience solutions to leading companies worldwide.



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