Lisbon Healthcare Account Professional
1 dia atrás
Advance your career as a skilled Health Account Manager with Cross Border Talents in Lisbon. We're seeking an exceptional professional to provide top-notch support for clients' health accounts and inquiries.
Job Overview:
We're looking for an experienced Health Account Manager who can deliver outstanding service across phone, email, live chat, and social media. You'll be responsible for resolving technical, financial, and account-related issues, providing expert guidance, and ensuring client satisfaction.
Main Responsibilities:
- Deliver exceptional customer support via multiple channels
- Resolve complex issues related to account setup, verification, finances, and technical aspects within healthcare
- Serve as a trusted advisor, offering solutions and insights to enhance healthcare management
- Respond to client inquiries, concerns, and feedback in a timely manner
- Build and maintain strong relationships through effective communication
- Uphold high service standards while following company policies
- Provide valuable feedback to improve internal processes and service quality
Requirements:
- Fluent French (C2 level)
- Fluent English (C1 level)
- EU Citizenship or Portuguese Residency Card
- At least 1 year of experience in customer support or account management
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow in the health sector
Benefits:
- Competitive Salary: €50,000 - €60,000 per annum, based on experience
- Performance Bonus: Additional rewards for outstanding performance
- Meal Allowance: Support for meal expenses during working hours
- Health & Life Insurance: Comprehensive coverage for peace of mind
- Onsite Work: Join a dynamic, collaborative in-office environment
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