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German Customer Service Representative
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We are seeking a skilled German-speaking customer service representative to join our team. In this role, you will be the primary point of contact for users, handling both routine and non-routine incidents, problems, and requests.
Main Responsibilities:
- Provide first-line support for incidents, resolving issues efficiently and effectively.
- Escalate complex issues as necessary to ensure timely resolution and meet or exceed customer expectations.
- Work collaboratively with colleagues to achieve shared goals and contribute to a positive team dynamic.
We are looking for a highly motivated and communicative individual who is fluent in German and English. The ideal candidate will possess excellent problem-solving skills, be able to work under pressure, and maintain a high level of professionalism at all times.
Requirements:
- Fluency in German and English.
- Excellent problem-solving skills.
- Ability to work under pressure.
- High level of professionalism.
As a valued member of our team, you can expect a competitive salary, meal allowance, and productivity bonus. Our company benefits package includes health insurance, and we offer a hybrid work arrangement with an office in Lisbon or full remote options.
Salary Information: We estimate a monthly salary of €2,500-€3,000 based on market standards for similar roles in Lisbon, Portugal. Please note that this information is provided as a guideline only.
