German Language Customer Service Representative

Há 4 horas


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

Job Title: German Language Customer Service Representative

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About the Role:

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We are seeking a highly skilled and fluent German language customer service representative to join our team at Talent Trail. As a German language customer service representative, you will be responsible for providing exceptional customer service to clients in Germany, resolving their inquiries and issues efficiently and effectively.

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About the Job:

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The successful candidate will have excellent communication skills, both written and verbal, and be proficient in English as well. You will be required to work in a fast-paced environment and have strong problem-solving abilities.

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Key Responsibilities:

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- Provide top-notch customer service to clients in Germany via phone, email, and chat.

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- Resolve customer complaints and issues in a timely and professional manner.

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- Develop and maintain strong relationships with customers and partners.

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- Work collaboratively with the sales team to achieve targets and exceed expectations.

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Requirements:

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- Fluency in German (native or near-native level).

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- Proficient in English, both spoken and written.

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- Strong communication and interpersonal skills.

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- Basic computer knowledge and technical skills.

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- Ability to multitask and work under pressure.

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What We Offer:

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- A competitive monthly salary of €2,500 plus additional benefits.

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- Comprehensive relocation support to Portugal, including flights, accommodation, and assistance finding housing.

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- Full training provided by certified instructors.

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- Opportunities for career advancement and professional development.



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