Customer Service Representative for International Travel Company

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our international team, you will be responsible for providing exceptional customer service to clients from diverse backgrounds.

Your primary focus will be on booking management, including altering, cancelling or creating new reservations. You will also assist clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests.

Additionally, you will manage reservations back-office, issuing tickets, modifying, and cancelling reservations as needed. This is an exciting opportunity to work with a multinational organization that values diversity and inclusion.

About You

To succeed in this role, you should have a native level of German and a good level of English. You must be passionate about the travel and tourism industry and possess excellent communication skills. We are looking for someone who is energetic, innovative, and proactive, with a strong ability to work at a fast pace.

You will thrive in an intercultural environment and be excited about the expatriate lifestyle. Living in or willing to relocate to Portugal is essential, and having a valid Portuguese work permit is required.

What We Offer

We offer a competitive salary of €1080 gross per month, including free accommodation in a shared flat with all bills included. Alternatively, you can opt for a higher salary of €1450 gross per month without accommodation.

International candidates will receive reimbursement of initial flight expenses, airport pick-up, and a yearly two-way flight ticket back to their home country within the EU. We also provide free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.

Your career development is our top priority, and we offer real opportunities in different career paths. Located in Lisbon, you will find a company that takes care of your career growth, language skills, and social integration. Join our dynamic team and be part of our international community



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