Travel Industry Customer Service Representative

1 dia atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro
Job Title: Travel Industry Customer Service Representative

We are seeking a highly skilled and customer-focused Travel Industry Customer Service Representative to join our team. As a representative, you will be the primary point of contact for clients and customers, providing exceptional service and support.

In this role, you will be responsible for:

  • Greeting and conversing with clients' customers in a courteous and professional manner.
  • Turning customer inquiries into sales opportunities, utilizing effective selling techniques to meet revenue and close rate goals.
  • Researching travel rates, destinations, options, and packages, providing accurate information and answering general travel-related questions.
  • Tracking and reporting call types and service issues.

To be successful in this role, you will need:

  • A fluent level of written and verbal communication skills in German.
  • Good written and verbal communication skills in English (minimum B2).
  • High School Diploma or higher (preferred).
  • Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity.
  • Previous call center experience in sales and/or customer service capacity.
  • Strong web-based navigation skills.
  • Flexibility and the ability to adapt continuously.

We offer:

  • An international career in a multicultural environment.
  • Training and familiarization phase.
  • Investment in training and personal development.
  • A respectful and inclusive environment.
  • The opportunity to grow in a dynamic leading multinational company.
  • Accommodation in a Teleperformance apartment.
  • Refund of initial flight expenses.
  • Annually complementary return flight to your home country (within Europe).
  • Health Insurance since day one in the company.
  • Free company events and activities.

Estimated Salary: €30,000 - €40,000 per year, depending on experience and qualifications.



  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Representative for Travel IndustryAre you passionate about delivering exceptional customer experiences in the travel industry? Do you have a native level of German and excellent communication skills? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Travel Industry.Key...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    As a customer service representative for the travel industry, you will play a crucial role in ensuring a seamless travel experience for our clients. Your primary responsibility will be to assist travelers in finding, planning, and booking their flights and/or hotels. To achieve this, you will need to possess excellent communication skills, both written and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about delivering exceptional customer experiences in the Travel & Tourism industry? Do you have a native level of German and excellent communication skills? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Travel Industry.Key ResponsibilitiesAs a Customer Service...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Travel Industry. As an Inbound Customer Service Agent, you will be responsible for providing exceptional customer experiences through various communication channels.Key Responsibilities:Offer information, solutions, and...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in the Travel Industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesProvide excellent customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about delivering exceptional customer experiences in the Travel & Tourism industry? Do you have a native level of German and excellent communication skills? We're looking for a talented Customer Service Representative to join our team at Blu Selection, a global Customer Experience Specialist with a presence in over 50 countries. As an...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About This RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Travel Industry. Your main responsibility will be to provide exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Offer information,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team in the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities**Provide courteous and professional service to clients via phone, email, and chatTurn...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job DescriptionWe are seeking a skilled and customer-focused Travel Industry Customer Service Representative to join our team in Portugal.About the Role:This is an exciting opportunity for a highly motivated individual to provide exceptional customer service to clients in the travel industry.Your Key Responsibilities:To greet and converse with clients'...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly motivated and experienced customer service representative to join our team in the travel industry. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and have a strong background in sales.About the RoleIn this role, you will be responsible for handling customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team at InterContinental Hotels. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.About the RoleThis is a full-time position with a long-term fixed-term contract...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Unlock a world of opportunities in our Customer Service team!Are you passionate about delivering exceptional customer experiences and passionate about the travel industry?We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for InterContinental Hotels.As a Customer Service Representative, you...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    **Overview:**We are looking for a skilled Travel Industry Sales and Customer Service Representative to join our team at Teleperformance Portugal. In this role, you will be the first point of contact for clients and customers, providing exceptional service and support while driving sales and revenue growth.**Salary:**The estimated salary for this position is...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team in the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide courteous and professional service to clients via phone, email, or chat.Respond to...


  • Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiro

    Job Title: Sales Support RepresentativeAt JayWay Travel Inc., we are seeking a highly skilled and customer-focused Sales Support Representative to join our team.This is an exciting opportunity for a motivated and organized individual to work in a fully remote setting, providing exceptional customer service and support to our clients.We are looking for...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about delivering exceptional customer experiences in the Travel and Tourism industry? Do you have a native level of German and a good level of English? We are seeking a highly motivated and customer-focused individual to join our team as an Inbound Customer Service and Upselling Specialist.Key Responsibilities:Offer information, solutions,...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    Unlock a rewarding career with TTEC's award-winning employment experience in our Italian-English Travel Customer Service team.We're seeking an experienced customer service representative to join our dynamic team in Athens, Greece. As a key member of our team, you'll play a crucial role in delivering exceptional customer experiences and driving business...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a dynamic and customer-focused professional to join our team as a Customer Service Representative for Global Travel. In this role, you will be responsible for providing exceptional service to our clients, ensuring their travel experiences are memorable and enjoyable.About the RoleAs a Customer Service Representative, you will be the primary...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Key Responsibilities: Greet and converse with clients in a courteous, friendly, and professional manner. Turn customer inquiries into sales using appropriate selling techniques to meet revenue and close rate goals. Research travel rates, destinations, options, and packages, accurately provide information, and answer general travel and site-related questions....


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Discover a career opportunity in the heart of the travel industry at Blu Selection. As a Customer Service Representative for Hospitality Industry, you will play a vital role in ensuring seamless customer experiences for travelers worldwide. Your key responsibilities will include:Key Responsibilities:Solving Issues: Provide timely and effective solutions to...