Luxury Front Desk Ambassador

3 semanas atrás


Lisboa, Lisboa, Portugal Líbere Hospitality Group Tempo inteiro

About Líbere Hospitality Group
Líbere Hospitality Group is a pioneering company in the alternative accommodation sector, pushing the boundaries of technology, design, and guest experience. Our mission is to create a unique and exceptional experience for our guests.
We are looking for a detail-oriented and customer-centric individual who can take pride in ensuring our guests have an unforgettable stay.

Key Responsibilities:
- Provide exceptional customer service to our guests, anticipating their needs and exceeding expectations
- Monitor the status of our properties and address any issues that may arise, ensuring seamless operations
- Manage linen inventory and coordinate with external laundry service providers, ensuring high-quality standards
- Track lost and found items and return them to guests as needed
- Assist with guest check-ins and onboarding, making sure every guest feels welcome and cared for
- Supervise supplier visits and manage orders, maintaining strong relationships with our partners
- Support the preparation of the annual cleaning schedule and communicate with the cleaning team, ensuring our spaces are always immaculate

Requirements:
- Previous experience in the hospitality industry preferred
- Excellent communication and customer service skills
- Ability to work independently and as part of a team, adapting to changing situations
- Detail-oriented with excellent organizational and time management skills
- Strong problem-solving and decision-making abilities

What We Offer:
- Opportunities for career growth and development, empowering you to reach your full potential
- A supportive and collaborative team environment, where everyone works together towards a common goal
- A commitment to work-life balance, ensuring you can maintain a healthy and fulfilling lifestyle
- Competitive estimated salary: $45,000 - $60,000 per year, depending on location and experience


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