Customer Service Experience Coordinator

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Unlock a game-changing career with Buscojobs Portugal As a global technology and services leader, we empower brands to improve their businesses with integrated solutions. Our team is recognized for its exceptional work environment, career growth opportunities, and best company culture.

We are seeking a highly skilled Customer Service Representative in Lisbon, Portugal, who will ensure performance goals are met across all operations, delivering high-quality customer experiences. If you're passionate about growth and inspiration, join our team

Career advancement and personal development: We provide top-notch training, cutting-edge technologies, and ongoing support to help you succeed. At Buscojobs Portugal, there's real potential for career growth and professional development. About 80% of our managers and leaders have been promoted from within.

About the role:

  • Provide exceptional customer service via inbound calls, chat, or email, resolving product or service issues and addressing client inquiries.
  • Utilize effective communication skills to clarify customer concerns and deliver accurate information.
  • Foster a positive customer experience by actively listening, acknowledging needs, and exceeding expectations.

You'll thrive in this role if you possess:

  • A high level of Danish (written and oral) and fluency in English (B2).
  • Excellent writing and verbal communication skills to simplify technical language.
  • Patience when communicating and solving issues.
  • Treat all data and personal information with confidentiality.
  • Proactivity, self-motivation, and excellent teamwork skills.

What's in it for you?

  • Full-time contract with indefinite duration (negotiable based on experience and client needs).
  • Competitive salary and performance-based bonus.
  • Central location in Lisbon, Portugal.
  • Bring-a-friend referral bonus opportunities.
  • Full paid training on the company and project.
  • Career development programs, specialized courses, and language classes.

Join our diverse and inclusive team at Buscojobs Portugal, where equal employment opportunities are valued, and a harassment-free work environment is guaranteed. Eligibility to work in Portugal is required according to local law.



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