Customer Experience Coordinator
2 semanas atrás
Catawiki is a leading online marketplace where buyers and sellers of special objects meet. As an innovative and fast-growing scale-up, we are always looking for talented individuals to join our team.
About the RoleWe are seeking a highly motivated and experienced customer experience specialist to join our Lisbon office. The successful candidate will be responsible for providing exceptional customer service, resolving complex customer queries, and ensuring that our customers have an outstanding experience on our platform.
Key Responsibilities:- Engage with customers through various channels, including email, phone, and social media
- Resolve customer complaints and disputes in a timely and professional manner
- Work closely with sales and expert teams to improve overall customer experience
- Provide feedback on potential improvements to our services
To be successful in this role, you will need:
- Strong communication skills in German and English
- Excellent analytical and critical thinking skills
- Previous experience in a customer-facing role or similar environment
- Ability to work independently and as part of a team
- Flexibility to work 32-40 hours per week, including weekends and public holidays
We offer a competitive annual gross base salary of €21,000, health insurance from day one, a work-from-home allowance, and commuting expenses covered by Catawiki. Our office is located in the heart of Lisbon, and we foster an inclusive and diverse work environment.
How to ApplyIf you are passionate about delivering exceptional customer experiences and have the necessary skills and qualifications, please submit your application, including an English CV and cover letter, at the bottom of this page.
-
International Customer Relationship Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCompany Overview: As one of the world's largest suppliers of components to the biking industry, Abroad Experience is a dynamic and international company that seeks a dedicated professional to join their team in the Netherlands.Job Description: We are seeking an experienced Account Coordinator who can build strong relationships with customers, coordinate...
-
International Customer Relations Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroOverviewAs a leading global supplier of components to the biking industry, we are seeking an experienced Customer Relations Coordinator to join our dynamic team in the Netherlands.About UsWe thrive in a supportive and international environment where collaboration is key. Our company offers a unique blend of local expertise and global reach.The RoleWe are...
-
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout UsNestle Business Services (NBS) is at the heart of the Nestle Group, providing key services that enable us to engage with millions of consumers worldwide.Job OverviewWe are seeking a skilled Global Customer Experience Coordinator to join our team in Lisbon. As a key member of our customer support team, you will play a crucial role in ensuring...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro**Overview**JayWay Travel, a rapidly growing boutique travel company specializing in customized experiences throughout Europe, is seeking an experienced Customer Service Coordinator. As the backbone of our customer service efforts, you will provide top-notch assistance to clients and support the sales team with their daily workload.**Job Description**As a...
-
Customer Experience Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout UsNestle Business Services (NBS) is a leading provider of supply chain, financial, HR and integrated marketing services to the Nestle Group.We are a multicultural team of professionals passionate about digital innovation and driving continuous improvement. We are seeking talented individuals who are eager to learn, team players with an entrepreneurial...
-
Customer Service Travel Experience Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiroWe are seeking a highly skilled Customer Service Travel Experience Coordinator to join our team at JayWay Travel Inc. in the United States.About Us:JayWay Travel is a rapidly growing boutique travel company specializing in creating customized experiences for clients traveling throughout Europe.ResponsibilitiesOur ideal candidate will be responsible for...
-
Logistics Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Ikea Tempo inteiroAbout IKEAIKEA is a global leader in furniture and home decor, with a passion for creating a better everyday life for people.Job OverviewWe are seeking a highly motivated Logistics Coordinator to join our team. As a Logistics Coordinator, you will play a crucial role in ensuring that products reach our customers efficiently and...
-
Customer Experience Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro**About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...
-
International Logistics Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroJob DescriptionWe are seeking a highly skilled and experienced International Logistics Coordinator to join our team in the Benelux region.About Our CompanyOur client is an internationally operating company in the field of logistics and transportation. We have a strong presence in the Venray area, providing exceptional services to our clients.Key...
-
Global Travel Experience Coordinator
2 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAbout Us">Atlean World is an international recruitment company that specializes in multicultural environments and multilingual markets, aiming to promote a new reality where diversity thrives.We are committed to making the candidate's journey smoother and more enjoyable by offering a great work experience in Lisbon, Portugal for a role as a Travel Planner -...
-
Sales and Logistics Coordinator for International Business
3 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroAbroad Experience is seeking a highly motivated Sales and Logistics Coordinator to join their DACH market team. This challenging role offers the opportunity to work with an internationally operating organization and gain valuable experience in sales, logistics, and customer service.The ideal candidate will possess excellent communication and analytical...
-
Customer Experience Project Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout Nestlé Business Services, we provide Supply Chain, Financial, HR, Integrated Marketing Services (IMS), and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital innovation and continuous improvement of processes with colleagues...
-
Travel Experience Coordinator
2 semanas atrás
Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiroCompany Overview: JayWay Travel Inc. is a well-established boutique travel company that specializes in creating fully customized experiences for clients traveling throughout Europe.We have been arranging unique travel experiences since 2006 and have been named in publications such as Travel+Leisure, the New York Times, USA Today, and National...
-
Sales and Logistics Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroOur client, a renowned international distributor of raw materials to the agro business, pharmaceutical industry, and food industry based in North-Holland, is seeking a skilled Sales and Logistics Coordinator for the DACH market.Responsibilities:As a Sales and Logistics Coordinator, you will be an integral part of the sales team, providing support to Account...
-
Customer Support Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Zenith Oasis, Lda Tempo inteiroCompany Overview">Zenith Oasis, Lda is a dynamic organization seeking a Customer Support Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service and support.">Salary">The salary for this position is approximately €825 per month, offering a competitive remuneration package that reflects the company's...
-
Sports Retail Experience Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroNike Inc. is a pioneer in the sports apparel industry, dedicated to empowering athletes and pushing boundaries.We're seeking a motivated and creative individual to join our retail team as a Sports Retail Experience Coordinator.This role offers a unique opportunity to work with a talented team, develop product knowledge, and provide exceptional customer...
-
Project Coordinator Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Work Experience Agency Ltd Tempo inteiroWe are seeking a highly skilled and motivated individual to join our team as an Erasmus project coordinator specialist.Key Responsibilities:The successful candidate will be responsible for assisting with the documentation of Erasmus projects and maintaining contact with customers.Additional duties include organizing student placements in Portugal, which is...
-
Customer Service Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroLogistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...
-
Global Customer Experience Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...
-
Travel Experience Coordinator
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a skilled Travel Experience Coordinator to join our team at Blu Selection in Lisbon.As a key member of our international team, you will be responsible for assisting clients via inbound calls in the after-sales process by answering inquiries regarding planned events and trips.Your responsibilities will also include managing the reservations...