Technical Customer Support Specialist for International Projects
3 semanas atrás
At Cross Border Talents, we are seeking a passionate and tech-savvy individual to join our team as a Technical Customer Support Representative. This exciting opportunity is part of a groundbreaking project with a well-known search engine company.
Based in Lisbon, Portugal, this role offers a unique chance to work on a rotational 40-hour schedule, with Monday to Friday from 08:00 AM to 08:00 PM and Saturday & Sunday from 08:00 AM to 05:00 PM. Enjoy two rotational days off each week.
About the Role:- This is an exceptional opportunity to be part of a dynamic and fast-paced environment where you will utilize your Dutch language skills to connect with international customers.
- Solve technical queries, empower users, and deliver exceptional customer experiences in a project powered by a global tech leader at the forefront of innovation.
- Language Proficiency: Native-level Dutch & B2 level English.
- Tech Savviness: Passion for technology and ability to troubleshoot effectively.
- Empathy & Professionalism: Patience and understanding to deliver outstanding customer service.
- Adaptability: Comfortable with rotational shifts and dynamic workflows.
- Base Salary: €1,100 (14 payments/year)
- Performance Bonus: Up to €120/month for meeting KPIs
- Complexity Bonus: €135/month for mastering technical processes
- Meal Allowance: €7.23/day
- Transport Allowance: €20/month
- Health Insurance: Coverage from Day 1 (free after 6 months)
- A Gateway to the Tech World: Work with cutting-edge technology and become part of a world-renowned brand's customer support initiative.
- International Environment: Be part of a diverse team where cultures blend and talents shine.
- Career Progression: Opportunity to secure long-term roles based on performance and dedication.
- Vibrant Lisbon: Live and work in one of Europe's most exciting cities, buzzing with culture, sunshine, and opportunities.
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