Technical Support Specialist for International Software Services
Há 2 dias
Are you looking for a challenging role in an international environment that will support your professional and personal growth? We have an exciting opportunity for a Technical Support Specialist to join our team in Lisbon.
About the RoleWe are seeking a highly skilled and enthusiastic individual to provide top-notch technical support to our customers. As a Technical Support Specialist, you will be responsible for:
- Responding to customer inquiries and providing timely and effective solutions;
- Collaborating with cross-functional teams to resolve complex issues;
- Developing and maintaining knowledge of our software products and services;
- Providing excellent customer service through various communication channels.
The ideal candidate will have a strong passion for delivering exceptional customer experiences and a drive for continuous learning and improvement.
RequirementsTo succeed in this role, you will need:
- A native level of German and a good level of English;
- Excellent communication and interpersonal skills;
- A strong problem-solving approach and analytical mindset;
- A collaborative and flexible attitude.
We offer a competitive compensation package, including:
- An estimated salary of 1,425 € gross/month (including free accommodation) or 1,900 € gross/month (excluding accommodation);
- A paid training program (1-4 weeks);
- A full-time contract with rotating shifts (40 hours/week, 5 days/week);
- A comprehensive benefits package, including private health insurance, airport pick-up, and administrative support for integration in Portugal.
We are a multinational organization dedicated to providing exceptional sales and customer service solutions. Our team is made up of talented individuals from over 80 nationalities, and we're passionate about creating a diverse and inclusive work environment.
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