Technical Support Specialist for International Software Services

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Are you looking for a challenging role in an international environment that will support your professional and personal growth? We have an exciting opportunity for a Technical Support Specialist to join our team in Lisbon.

About the Role

We are seeking a highly skilled and enthusiastic individual to provide top-notch technical support to our customers. As a Technical Support Specialist, you will be responsible for:

  • Responding to customer inquiries and providing timely and effective solutions;
  • Collaborating with cross-functional teams to resolve complex issues;
  • Developing and maintaining knowledge of our software products and services;
  • Providing excellent customer service through various communication channels.

The ideal candidate will have a strong passion for delivering exceptional customer experiences and a drive for continuous learning and improvement.

Requirements

To succeed in this role, you will need:

  • A native level of German and a good level of English;
  • Excellent communication and interpersonal skills;
  • A strong problem-solving approach and analytical mindset;
  • A collaborative and flexible attitude.
Benefits

We offer a competitive compensation package, including:

  • An estimated salary of 1,425 € gross/month (including free accommodation) or 1,900 € gross/month (excluding accommodation);
  • A paid training program (1-4 weeks);
  • A full-time contract with rotating shifts (40 hours/week, 5 days/week);
  • A comprehensive benefits package, including private health insurance, airport pick-up, and administrative support for integration in Portugal.
About Us

We are a multinational organization dedicated to providing exceptional sales and customer service solutions. Our team is made up of talented individuals from over 80 nationalities, and we're passionate about creating a diverse and inclusive work environment.



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